FEVR’s main aims are to offer sup­port and help to road crash vic­tims by provid­ing free emo­tional, prac­tical and jur­idical assist­ance, through member associations and to con­trib­ute to road safety by high­light­ing road danger and the causes of crashes in order to influ­ence insti­tu­tions and author­it­ies towards imple­ment­ing and enfor­cing road safety meas­ures far more effectively.

Contact

354 rue de Neudorf L-2222 Luxembourg LUXEMBURG

president@fevr.org

Practical Advice

After being involved in an a crash or injury, it can be difficult to deal with the consequences and to make the correct decisions. This is even much more difficult if the event occurred outside the home country of the victims, where the language, the administration and the legal system are different. In the state of grief and sadness, life has to be arranged and institutions need to be approached that you never before have been faced with. It is explained below how you can deal with this and what you must bear in mind.

  • Declare without delay, by registered mail, your crash or injury to all the concerned insurance companies, for example:
INSURANCE COMPENSATION
Crash or injury insurance Medical expenses, loss of earning
Health insurance Medical expenses
Civil liability insurance Legal and medical expenses, moral harm, loss of earning or support, damage to economical future
Professional contingency fund Rent
Civil liability of occupant insurance Capital
Legal protection insurance Legal expenses
Life insurance (in the case of death) Capital or rent
  • Set-up immediately a folder where you will keep your received correspondence, photocopies of the letters and documents that you sent and all the bills.
  • As far as possible keep your original documents and send only photocopies.
  • Be careful about the delays given to assess your observations or to appeal against decisions. If you don’t observe these delays, you may loose all your rights.
  • In principle and to be sure to be able to prove that you observed the delays, communicate always with the insurance companies by registered mail.
  • Don’t forget to indicate your name, address and possibly the date and number of your case in your correspondence.
  • Don’t give up in advance any indemnity, even for “moral harm” because your capacity to withstand the consequences of the crash or injury will be improved by economical assistance. In general don’t ever sign any declaration of responsibility or receipt for final credit balance without having consulted your legal service or a lawyer.
Set-up immediately a folder where you will keep your received correspondence, photocopies of the letters and documents that you sent and all the bills.
· As far as possible keep your original documents and send only photocopies.
· Be careful about the delays given to assess your observations or to appeal against decisions. If you don’t observe these delays, you may loose all your rights.
· In principle and to be sure to be able to prove that you observed the delays, communicate always with the insurance companies by registered mail.
· Don’t forget to indicate your name, address and possibly the date and number of your case in your correspondence.
· Don’t give up in advance any indemnity, even for “moral harm” because your capacity to withstand the consequences of the crash or injury will be improved by economical assistance. In general don’t ever sign any declaration of responsibility or receipt for final credit balance without having consulted your legal service or a lawyeSet-up immediately a folder where you will keep your received correspondence, photocopies of the letters and documents that you sent and all the bills.
· As far as possible keep your original documents and send only photocopies.
· Be careful about the delays given to assess your observations or to appeal against decisions. If you don’t observe these delays, you may loose all your rights.
· In principle and to be sure to be able to prove that you observed the delays, communicate always with the insurance companies by registered mail.
· Don’t forget to indicate your name, address and possibly the date and number of your case in your correspondence.
· Don’t give up in advance any indemnity, even for “moral harm” because your capacity to withstand the consequences of the crash or injury will be improved by economical assistance. In general don’t ever sign any declaration of responsibility or receipt for final credit balance without having consulted your legal service or a lawyer.